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I.T. Executive
Schawk Imaging Sdn Bhd
Penang - Bukit Minyak
  • Assist System/Network Engineers to complete IT projects.
  • Assists in implementing new systems and changes as requested.
  • Perform network maintenance and investigation to ensure network performance is within acceptable level
  • Responsible for network equipment, desktops, laptops and servers
  • Maintain servers and network infrastructure performance
  • Responsible for hardware and software installation, configuration, patches update, relocation and troubleshooting
  • Responsible in documentation & maintaining system procedures and guidelines
  • Backup and archive workflows
  • Backup and recovery of local systems
  • Knowledge in virtualization including WMware vSphere
  • Develop, maintain and continuously improve the digital asset workflow
  • Digital file management including performing all database administration functions
  • Help Desk Support
  • Follows all help desk policies and procedures for making system changes
  • Work with business continuity and off-site archive vendor
  • Promptly, courteously, and accurately records help desk requests
  • Liaise with vendor on any hardware and software troubleshooting and problem solving
  • Deploys resources and coordinates schedules
  • Oversees equipment maintenance and compliance with safety requirements
  • Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology or equivalent
  • At least 5 years of working experience in the related field is required for this position
  • Candidate must have strong knowledge in Windows server environment
  • Excellent project management, problem solving and communication skills
  • Exceptional interpersonal and customer service skills with the ability to ascertain information and maintain dialogue with the customer as to the status of a particular issue
  • Commitment to job role.  Proactive and willingness to learn
  • Able to motivate and coach team members
  • Applicants must be willing to work in Bukit Minyak